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Questions About a Specific Puppy?

Buying a Puppy ·

If you have questions about a specific puppy listed on Puppies.com (such as whether they are still available, their price, or setting up a visit) you will need to contact the seller directly.

Puppies.com is a marketplace connecting buyers with independent breeders and sellers. Puppies.com Support Staff and automated chat tools do not own, care for, or have real-time updates on individual puppies.

The seller is the only person who can answer specific details about a puppy they've listed. Please reach out to the seller directly for:

  • Availability: "Is [Puppy Name] still available?"

  • Pricing & Discounts: "Is the price negotiable?" or "Do you take deposits?"

  • Visits & Video Chat: "Can I come meet the puppy in person?" or "Can we set up a video call?"

  • Health & Registration: "Does the puppy come with health guarantees, shot records, or registration papers (AKC, CKC, etc.)?"

  • Size & Parents: "How big are the parents?" or "What is the puppy's expected adult weight?"

  • Shipping & Travel: "Do you offer local pickup or shipping options?"

For instructions on how to contact sellers through the site, check out our How do I contact someone about a puppy? article. For more information about our on-site Message Center, check out the Messages Help Center category. 


Still Have Questions? If so, our Support Team is here to help! Please don’t hesitate to contact us through our Contact Page (or email us directly at [email protected]) and we’ll be happy to assist.