Help Center
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Messages
How to Use the Puppies.com Message Center
How do I contact someone about a puppy?
Click the orange Contact Me button on any puppy listing to send the seller a message directly through the Puppies.com Message Center.
How do I use the Message Center?
Access the Message Center via the Envelope icon on desktop or the Menu on mobile. Conversations are organized by listing, and you can read and reply to buyer messages individually.
How do I Report a User or Message?
Report suspicious listings or messages by clicking the red Report link on the listing or message and selecting the reason for your report.
How do I access my messages?
Access your messages by clicking the Envelope icon on desktop or tapping Menu then Message Center on mobile to view all conversations.
How do I send photos through the Message Center?
Sellers can attach up to 8 photos per message using the teal photo button in the Message Center. This feature is available in conversation threads for active listings only.
How do I use the Message Center Archive?
Archive older Message Center conversations to declutter your inbox. Scroll to the bottom of any conversation thread and click Archive. Most archived messages can be unarchived.
How do I Block a User?
Block a user from your Message Center conversation by clicking Block and selecting a reason. Blocking is permanent and cannot be undone.