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Find answers, guides, and everything you need to know about Puppies.com.

Buying a Puppy

Articles Related to Using Puppies.com as a Buyer

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How do I leave a Testimonial about a dog I purchased?

Step-by-step instructions on how to find the 'Leave a Testimonial' link through your messages or the seller's profile.

Shipping or Delivering a Puppy

Puppies must be 8-10 weeks old with a health certificate under 10 days old. Shipping kennels must meet size, ventilation, and labeling standards.

How do I find a puppy?

Search by breed, location, and type on the Search page, then filter by price, age, sex, coat color, and seller verifications.

How do I view a seller’s profile?

A guide to viewing breeder profiles on Puppies.com: how to check seller verifications, read testimonials, and view all active listings.

How do I view my Favorites?

Quick instructions for accessing your saved Favorites and managing your list of puppies and breeders.

Confirming Legitimacy of AKC Paperwork

A critical buyer protection guide detailing the differences between AKC-registered and registrable puppies, document verification steps, and how to spot forged paperwork.

How do I save a puppy/breeder for later?

How to use the heart icon to save listings and breeder profiles to your Favorites for quick and easy access later.

How do I find a specific breed or the right breed for me?

How to choose the perfect dog breed using the Puppies.com Breed Matchmaker, with tips on assessing lifestyle, temperament, and grooming needs.

How to Create/Edit Your Buyer Profile

An overview of the Puppies.com Buyer Profile feature, detailing onboarding steps, household background fields, verification status badges, and seller visibility inside the Message Center.