The Puppies.com mobile app allows buyers and sellers to search listings, send messages, and manage puppy posts on the go. The app is available for download on both the Apple App Store (iOS) and Google Play Store (Android).
How to Sign In with an Existing Account
If you already have a Puppies.com account created on our website, you do not need to register again:
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Open the Puppies.com app on your mobile device.
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Tap Sign In on the welcome screen.
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Enter the registered email address and password tied to your existing account.
Important: Always sign in using your existing account details rather than creating a brand-new account through the app. Creating a secondary account can lead to automatic suspension.
Key Differences Between the App and Website
While core features like searching, messaging, and managing listings are available across all platforms, a few key operational differences exist when using the mobile apps:
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Apple Billing & Subscription Management: Subscriptions purchased through the iOS app are processed directly as Apple In-App Purchases and billed to your Apple ID. Cancellations, billing updates, or refund requests for iOS subscriptions must be managed directly through your Apple account settings. For full details on pricing differences between Web/Android and iOS, see How Much Does It Cost to List a Puppy?.
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iOS Boost Pricing: Due to Apple App Store transaction fees, purchasing listing Boosts inside the iOS app carries different pricing than purchasing Boosts on desktop or mobile web browsers. For detailed pricing breakdowns, see How Do I Boost a Listing?.
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Navigation & Account Options ("More" Section): Many account options and settings accessed via the top Menu on desktop or mobile web browsers are located in the More section in the lower-right corner of the mobile app.
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iOS Swipe Gestures for Listing Statuses: On the iOS app's My Listings tab, you can quickly update a listing status by tapping, holding, and dragging a listing card to the left to reveal options like On Hold, Sold, or View Listing.
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Message Center Status Menu: Updating a puppy's listing status directly from the top dropdown inside an active chat thread is available on web browsers, whereas mobile app users manage status changes from the My Listings tab.
Still Have Questions? If so, our Support Team is here to help! Please don’t hesitate to contact us through our Contact Page (or email us directly at [email protected]) and we’ll be happy to assist.
